01 · Origin Story
What’s in the Name?
Sharp · Structured · Cutting-edge · Modern
+
Sweet · Swirly · Indian · Nostalgic · Chaotic
The contrast makes it fun and sticky — just like a jalebi.
Together, techJalebi is where GenAI meets human imagination.
It’s a swirl of code, creativity, and curiosity —
proving that technology can be both intelligent and irresistibly fun.
02 · Innovation
GenAI Innovation Corner
AI Agents
Autonomous reasoning & collaboration
Autonomous agents that reason, plan, and collaborate to solve complex problems end-to-end.
RAG Applications
Retrieval-Augmented Generation
Combining information retrieval with GenAI to deliver accurate, context-aware responses.
- Evolution of the Internet
- Image Insight Knowledge Base — Architecture
03 · Background
About Me
I am a Strategic Agile Delivery Manager and Scrum Master with over 20 years of IT experience, including more than a decade in software engineering leadership. I’ve led digital transformation initiatives across BFSI, Mortgage, Government, Consulting and Automotive domains. My expertise spans Agile & Scrum methodologies, scaled-Agile (SAFe), PI planning, backlog grooming, stakeholder management and continuous improvement.
As a certified PMP, ITIL and AWS-CCP practitioner, I excel at driving cross-functional teams to deliver enterprise solutions on time and within budget. I specialize in project scheduling & forecasting, risk mitigation, release management, and roadmap planning — and I’m passionate about coaching teams for higher velocity and quality.
04 · Journey
Professional Experience
Agile Delivery Manager
- Lead customer success team delivering 200+ enterprise releases on time and in scope.
- Designed scalable deployment processes, cutting production incidents by 90%.
- Rolled out Scrum across India, Bosnia & USA — boosting team velocity by 33%.
- Managed multi-team communication to reduce sprint carry-over by 50%.
- Implemented first-time-right approach, reducing CAPEX project costs significantly.
- Spearheaded Jira → Azure DevOps migration for scalable project tracking & reporting.
- Managed weekend production deployments as offshore Release Manager.
- Grew release team from 3 to 8 by mentoring and strategic hiring.
- Reduced deployment cycle from 7.5 hrs to 5.9 hrs through process improvements.
Service Delivery Manager
- Automated manual processes — saving 3 person-months and cutting 3rd-party penalties.
- Improved team performance by 20% via root-cause analysis and permanent fixes.
- Reduced headcount by 12% through automation of 40+ manual tasks.
- Orchestrated integration & implementation of enterprise solutions across multiple providers.
- Coordinated cross-team and client communication to ensure SLA adherence.
Senior Software Engineer
- Led global enterprise apps — boosted uptime from 90% to 99.17%.
- Managed 2nd/3rd-line support, cutting SLA breaches from 35% to 0% in 45 days.
- Led development & maintenance of global enterprise applications, ensuring high availability.
- Collaborated with stakeholders to gather and validate functional requirements.
Senior Software Engineer
- Introduced onshore-offshore delivery model for Dominion Power projects.
- Enhanced and maintained 5+ mission-critical applications.
- Gathered and documented business/technical requirements for multiple projects.
Software Engineer
- Built KRIBHCO paperless office app — India’s first large-scale digital workflow.
- Collaborated with stakeholders to gather requirements and train end users.
- Designed, developed, and tested software solutions across full SDLC.
System Executive
- Developed Maruti Suzuki workflow automation, eliminating manual processes.
- Delivered 3 web-based solutions, ensuring on-time client deployments.
- Developed workflow-based applications to automate business operations.
05 · Highlights
Key Projects
Jira → Azure DevOps Migration
Spearheaded migration for global teams, enabling scalable issue tracking and reporting.
Automated Release Management
Designed and executed weekend production deployment strategies as Release Manager.
Borrower & Loan Officer Digital
Led design & implementation of a borrower/loan officer portal, improving operational efficiency.
Lead Management System
Architected end-to-end lead tracking & nurturing workflows, reducing response times by 40%.
Architecture Upgrade & API Integration
Migrated 56 RHEL6 servers to RHEL8 and integrated new REST APIs.
SBI Credit Card Services Automation
Automated file-processing for SBI managed services — saving 3 person-months, eliminating penalties.
Dominion Power Dev & Support
First onshore-offshore engagement: enhanced and maintained 5+ mission-critical applications driving 24/7 uptime.
KRIBHCO Paperless Office
India’s first large-scale digital workflow for KRIBHCO (Govt. of India), automating office processes end-to-end.
Maruti Suzuki Workflow Automation
Built and deployed three web-based workflow applications for Maruti Suzuki, replacing manual systems and accelerating delivery cycles.